Okay, so my prof wrote me a glowing letter of recommendation. And I just had to share it:
April 2009
To Whom It May Concern:
I am writing this letter as an evaluation of Ms. Jessica Barton’s work while on assistantship through the School of Library and Information Studies at the University ********** I supervised Ms. Barton in the ******** Library from January, 2008 to April, 2009. While on assistantship, Ms. Barton provided service at our reference desk for four to six hours each week, and carried out collection development and other projects outside of her desk work. As her supervisor, I recommend Ms. Barton for the reference position at ______ University Library because she has displayed outstanding people skills, acquired searching and collections experience, shown a potential to meet professional activity requirements, and expressed the user-oriented attitude necessary to succeed in academic library work.
In terms of her reference service, Ms. Barton’s natural talents and acting experience have given her an exceptional ability to work with the public; she already has a well-developed professional demeanor. She has demonstrated excellent communication skills during reference interviews and in other venues. Articulateness, friendliness, effective use of nonverbal cues, and an enthusiastic attitude are all features of her service. Students like her. When she is helping someone, she is tenacious in her searches, helping the patron get started at their workstation, then searching more at the Information Desk, and returning to the patron with additional search suggestions. She is someone I am glad that the library has on its front lines. In addition to reference work, I believe she would make a great teacher in your library’s instruction program.
Ms. Barton participated in a weekly reference training program for graduate assistants, and proved to be a fast learner. Our training covered Voyager, Ebscohost, Proquest, and other major search interfaces. Ms. Barton has applied herself to her training, performed well on our database tests, and developed practical search skills with many of the same resources that your library owns.
I would also like to share assessments from one of my colleagues about Ms. Barton’s reference work. We use the Reference and User Services Association’s “Guidelines for Behavioral Performance of Reference Professionals” as the benchmarks for evaluating our graduate assistants, and Ms. Barton received high marks. In terms of open comments, my colleague added that “Jessica has been as asset to the GIS desk this Spring Semester. She is very dependable…she will be an excellent librarian when she completes the program.” Ms. Barton is communicative and polite in her interactions with other employees as well as diligent in her duties. Pleased with her performance this spring, my department has hired her as a student worker for the summer.
Ms. Barton also conducted work in collections. Knowing that she has a bachelor’s degree in history, I was delighted to have her help me select books for this field. She first developed a conspectus that I found to be well-targeted to the Department of History’s curriculum and research interests. She then selected over $300 of new monographs through the Blackwell Collection Manager database, choosing titles that were relevant and scholarly. In addition to purchasing new materials, Ms. Barton helped me screen a donation of 80-100 books. Building on this experience, she attended a selectors’ meeting with me that included Blackwell representatives who showcased their new database and talked with librarians about selection issues. Also in the area of collections work, Ms. Barton conducted an inventory project of the reference stacks this semester. As described by one of the staff members, “this project consisted of working with Shelf Lister lists, making sure items were in correct order on the shelves, looking at call number labels and barcodes to make sure they were legible and intact, and pulling items that needed to be sent to cataloging for one reason or another.” Ms. Barton thus has real world experience with collections, and has the capacity to carry out meticulous, behind-the-scenes kinds of work like stacks management in addition to working well with patrons at a reference desk, as well as apply the critical thinking skills necessary to evaluate and select materials for a library.
Ms. Barton also represented the Libraries in a spectacular way at University Day, a campus wide outreach event for prospective students and their parents. Each department sets up a display booth advertising their services, and posts staff members at the booth to answer questions from visitors. Once again, I could observe how her stage experience enhances her library work, as she was very confident and proactive about greeting the students and parents, making a wonderful impression on the visitors. She could almost instantly build rapport with visitors and kindle their interest in library services.
In terms of potential to meet tenure requirements, Ms. Barton coauthored a poster session, ******* that she presented at the ****** Library Association conference in April, 2009. She and her coauthors distributed a survey to their fellow students about career motivations, and created graphs and handouts with the results. The poster was well-received: visiting librarians took over thirty handouts and followed-up after the conference. For example, the head of a reference department at another library made a point of emailing Ms. Barton a commendation after the conference, and noted that she planned to use the poster information in her work. Ms. Barton’s poster reflects her ability to work well in a team as well as her commitment to the library profession. I know that your library requires professional contributions as part of its tenure requirements, and Ms. Barton’s presentation of a poster while still in library school provides evidence of her potential to meet these requirements.
The primary reason that I recommend Ms. Barton for a reference position, however, is that she has a user-oriented attitude. She has a genuine interest in helping people.
I have no reservations about recommending Ms. Barton for the position. Overall, I would characterize Ms. Barton as a motivated, people-focused, and intelligent new librarian. She has worked hard to gain practical experience in her field. Most of the skills that she has developed at ****** Library are readily transferrable to your library, and her people skills are applicable in any library setting. Most importantly, she keeps patrons paramount in her work. I will be happy to answer any questions that you might have about Ms. Barton.